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Graceland Senior Living

Assisted Living in Pflugerville, Texas — Travis County

Quick answer

Graceland Senior Living is an assisted living provider located at 17228 Sandwick Dr, Pflugerville, Texas 78660, in Travis County.

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On Sandwick Drive in Pflugerville, a small, family-owned eight-resident home offering residential care, assisted living, and memory care, with owners Jeff Miller and Susan Couch on site.

Graceland Senior Living occupies a home at 17228 Sandwick Drive on a quiet residential street in Pflugerville. The operator's own site describes an intimate, eight-resident home with small, family-led leadership and owners Jeff Miller and Susan Couch on site, positioning the community explicitly against larger corporate-run buildings elsewhere in the metro.

Three levels of care are listed: residential care, assisted living, and memory care, all within the same small home rather than separated wings. The operator offers both furnished and unfurnished rooms, personalized meals, and tailored activity schedules, and states it provides free moving services to help new residents transition in. Family testimonials published on the site describe a care team that knows residents by name and a calm, comfortable, home-like atmosphere.

This suits a family looking for a domestic-scale alternative to the area's larger assisted living campuses, with direct access to the on-site owners rather than a corporate sales office. Tours and contact details are available at (512) 791-1617.

Short answer

Graceland Senior Living is an assisted living provider at 17228 Sandwick Dr, Pflugerville, Texas 78660, in Travis County. It can be reached at (512) 791-1617.

Location and contact

CommunityGraceland Senior Living
Care typeAssisted Living
Address17228 Sandwick Dr, Pflugerville, TX 78660
CountyTravis County, Texas
Phone(512) 791-1617
WebsiteOfficial site
What we do not publish, and why. We list only details we confirmed against this provider's own published information. We do not publish pricing or quality ratings for this community, and we publish a license number and bed count only where the Texas HHSC directory lists them. Aggregator sites publish those figures freely; many are wrong. Confirm licensing yourself using the state tools below, and get pricing in writing directly from the community.

How Texas regulates this provider

As an assisted living community in Texas, this provider is licensed by HHSC as either Type A or Type B, based on whether residents can evacuate without physical staff assistance. If dementia care is being marketed, a separate Alzheimer's certification is required on a Type B license.

Evaluating an assisted living community

  • Ask which licence is held, Type A or Type B, and at what point of decline the community would no longer be able to keep your parent. This single answer predicts whether you are choosing once or twice.
  • Ask for the care-level assessment in writing and where your parent scores today. Base rent is rarely the real number.
  • Ask whether the community contracts with Medicaid STAR+PLUS and how many current residents use it.

Pflugerville in context

Pflugerville tends toward locally owned and operated communities rather than national brands, and price points are generally more moderate than central Austin or the western suburbs. For families in northeast Travis County, it often means care within a genuinely short drive rather than crossing the city.

Other assisted living options near Pflugerville

Listing details verified 2026-07-20 against the provider's own published information. We are not affiliated with this community and do not represent it. Details change — confirm directly before making a decision.

Questions Austin families ask

Who do I call to report a problem at an Austin nursing home?

Call Texas HHSC Complaint and Incident Intake at 1-800-458-9858, weekdays 7 a.m. to 7 p.m. That line covers nursing homes, assisted living, home health, and hospice. You can also contact the Capital Area ombudsman at 512-916-6054 for free, confidential advocacy.

How do I report suspected elder abuse in Texas?

Call the Texas Abuse Hotline at 1-800-252-5400, available 24 hours a day, if action is needed within 24 hours. Non-urgent reports can be filed at txabusehotline.org. If someone faces immediate risk of death or serious harm, call 911. Reports are confidential and may be anonymous.

Should I call APS or HHSC about a problem at my mom's facility?

It depends where it happened. Adult Protective Services, 1-800-252-5400, handles abuse or neglect of adults living in the community. Abuse or neglect inside a licensed facility goes to HHSC Complaint and Incident Intake at 1-800-458-9858. Families frequently call the wrong number and lose time.

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