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Sonder Hospice: Medicare Hospice Quality Record in Austin, TX

Sonder Hospice is a Medicare-certified hospice in Austin, TX with a Hospice Care Index of 7 out of 10. Visit patterns, family survey answers and where it…

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Sonder Hospice is a Medicare-certified hospice based at 223 W Anderson Ln Ste B700 in Austin, TX 78752. It has been certified since 2020. It cares for about 40 patients on an average day, making it a small hospice. It scores 7 out of 10 on Medicare's Hospice Care Index; the Texas average is 8.4. The index flags 4 areas where it is worse than the Texas average, starting with gaps in nursing visits longer than 7 days.

7 / 10Hospice Care Index
No rating publishedFamily caregiver survey
40Patients on an average day
2020Medicare-certified since

What is Sonder Hospice's Medicare record?

HospiceSonder Hospice
Address223 W Anderson Ln Ste B700, Austin, TX 78752
Phone(512) 354-7222
Medicare provider number (CCN)971572
OwnershipFor-Profit
Medicare-certified since05/05/2020

How does Sonder Hospice score on Medicare's Hospice Care Index?

Sonder Hospice scores 7 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Texas average it is better on 1 of the indicators below and worse on 4.

IndicatorSonder HospiceTexas averageU.S. averagevs. Texas
Gaps in nursing visits longer than 7 days (lower is better)82.2%62%52.4%Worse
Patients discharged alive within 7 days (lower is better)2.9%7.6%7.3%Better
Patients discharged alive after 180 days or more (lower is better)50%36.9%37.4%Worse
Live discharge followed by a hospital stay and readmission to hospice (lower is better)14.7%12.1%8.5%About the same
Live discharge followed by death in hospital (lower is better)5.9%2%2.1%Worse
Nurse minutes per routine home care day7.5 min11.6 min19.9 minWorse
Share of skilled nursing minutes given on weekends5.9%7.6%9.6%About the same
Patients visited by a nurse in the last 3 days of life86.7%88.1%89.3%About the same

Separately, 61% were visited by a nurse or social worker on at least two of their last three days (Texas average 51%).

What do families say about Sonder Hospice?

73% of family caregivers said they would definitely recommend Sonder Hospice; the Texas average is 83%. The survey goes to the family member who was the main caregiver, after the patient has died.

Survey questionSonder HospiceTexas averageU.S. averagevs. Texas
Team always communicated well73%81%82%Worse
Team always provided timely help73%77%78%Worse
Team always treated the patient with respect86%90%91%Worse
Right amount of emotional and spiritual support85%89%91%Worse
Patient always got help for pain and symptoms63%76%76%Worse
Caregivers rated the hospice 9 or 1062%81%83%Worse
Would definitely recommend the hospice73%83%85%Worse

Where does Sonder Hospice deliver care, and to whom?

37% of sonder hospice's care is delivered at home and its largest patient group by diagnosis is dementia (44%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.

Where care is deliveredShare of patients
At home37%
In assisted living33%
In a nursing facility29%
In a skilled nursing facility1%
Primary diagnosisShare of patients
Dementia44%
Heart and circulatory disease17%
Other conditions14%
Cancer12%
Stroke12%

Which Austin-area ZIP codes does Sonder Hospice serve?

Sonder Hospice tells Medicare it serves 41 ZIP codes in Austin and Travis, Williamson and Hays counties.

  • 76574
  • 78617
  • 78626
  • 78628
  • 78633
  • 78634
  • 78641
  • 78645
  • 78653
  • 78660
  • 78665
  • 78669
  • 78681
  • 78702
  • 78703
  • 78704
  • 78723
  • 78724
  • 78727
  • 78729
  • 78730
  • 78731
  • 78734
  • 78736
  • 78737
  • 78738
  • 78739
  • 78741
  • 78745
  • 78746
  • 78747
  • 78748
  • 78749
  • 78750
  • 78751
  • 78752
  • 78753
  • 78754
  • 78757
  • 78758
  • 78759

What should you ask Sonder Hospice before choosing it?

Ask how often the nurse visits

82.2% of Sonder Hospice's patients went more than seven days without a nursing visit at some point, against 62% across Texas. Ask for the planned visit schedule in writing and who decides when it changes.

Ask how eligibility is reviewed

50% of its live discharges came after six months or more of care (Texas average 36.9%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.

Ask how long nursing visits last

Its nurses average 7.5 minutes per routine care day, against 11.6 minutes across Texas. Ask how long a typical visit lasts and whether the same nurse comes each time.

Ask where inpatient care happens

When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.

Which other hospices serve Austin, TX?

All Medicare-certified hospices in Austin and Travis, Williamson and Hays counties

Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.

Common questions

Is Sonder Hospice Medicare-certified?

Yes. Sonder Hospice is certified by Medicare under provider number 971572 and has been since 2020.

What is Sonder Hospice's Hospice Care Index score?

7 out of 10 in the current Medicare data. The Texas average is 8.4.

How large is Sonder Hospice?

It cares for about 40 patients on an average day.

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