Suncrest Hospice is a Medicare-certified hospice based at 9020 N Capital of Texas Hwy Ste Ii-225 in Austin, TX 78759. It has been certified since 2020. It cares for about 202 patients on an average day, making it one of the larger hospices in the area. It scores 10 out of 10 on Medicare's Hospice Care Index; the Texas average is 8.4. Family caregivers rate it 2 out of 5 stars. It is better than the Texas average on 2 of the index's visit and discharge indicators.
What is Suncrest Hospice's Medicare record?
| Hospice | Suncrest Hospice |
|---|---|
| Address | 9020 N Capital of Texas Hwy Ste Ii-225, Austin, TX 78759 |
| Phone | (512) 543-1381 |
| Medicare provider number (CCN) | 971604 |
| Ownership | For-Profit |
| Medicare-certified since | 07/23/2020 |
How does Suncrest Hospice score on Medicare's Hospice Care Index?
Suncrest Hospice scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Texas average it is better on 2 of the indicators below and worse on 0.
| Indicator | Suncrest Hospice | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 61.6% | 62% | 52.4% | About the same |
| Patients discharged alive within 7 days (lower is better) | 6.2% | 7.6% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 29.7% | 36.9% | 37.4% | Better |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 14.7% | 12.1% | 8.5% | About the same |
| Live discharge followed by death in hospital (lower is better) | 0.4% | 2% | 2.1% | About the same |
| Nurse minutes per routine home care day | 11.8 min | 11.6 min | 19.9 min | About the same |
| Share of skilled nursing minutes given on weekends | 9.2% | 7.6% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 98.8% | 88.1% | 89.3% | Better |
Separately, 98.1% of its patients received all seven recommended care steps at admission (Texas average 94.7%) and 87.6% were visited by a nurse or social worker on at least two of their last three days (Texas average 51%).
What do families say about Suncrest Hospice?
76% of family caregivers said they would definitely recommend Suncrest Hospice; the Texas average is 83%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Suncrest Hospice | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Team always communicated well | 73% | 81% | 82% | Worse |
| Team always provided timely help | 70% | 77% | 78% | Worse |
| Team always treated the patient with respect | 87% | 90% | 91% | Worse |
| Right amount of emotional and spiritual support | 85% | 89% | 91% | Worse |
| Patient always got help for pain and symptoms | 69% | 76% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 73% | 81% | 83% | Worse |
| Would definitely recommend the hospice | 76% | 83% | 85% | Worse |
Where does Suncrest Hospice deliver care, and to whom?
55% of suncrest hospice's care is delivered in assisted living and its largest patient group by diagnosis is dementia (27%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| In assisted living | 55% |
| At home | 37% |
| In a nursing facility | 8% |
| In a skilled nursing facility | 1% |
| Primary diagnosis | Share of patients |
|---|---|
| Dementia | 27% |
| Cancer | 18% |
| Heart and circulatory disease | 18% |
| Stroke | 17% |
| Other conditions | 17% |
| Respiratory disease | 7% |
Which Austin-area ZIP codes does Suncrest Hospice serve?
Suncrest Hospice tells Medicare it serves 66 ZIP codes in Austin and Travis, Williamson and Hays counties.
- 76527
- 76530
- 76537
- 76574
- 78610
- 78613
- 78617
- 78620
- 78626
- 78628
- 78633
- 78634
- 78640
- 78641
- 78642
- 78645
- 78652
- 78653
- 78660
- 78664
- 78665
- 78666
- 78669
- 78676
- 78681
- 78701
- 78702
- 78703
- 78704
- 78705
- 78717
- 78719
- 78721
- 78722
- 78723
- 78724
- 78725
- 78726
- 78727
- 78728
- 78729
- 78730
- 78731
- 78732
- 78733
- 78734
- 78735
- 78736
- 78737
- 78738
- 78741
- 78744
- 78745
- 78746
- 78747
- 78748
- 78749
- 78750
- 78751
- 78752
- 78753
- 78754
- 78756
- 78757
- 78758
- 78759
What should you ask Suncrest Hospice before choosing it?
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Which other hospices serve Austin, TX?
- Amedisys Hospice — Hospice Care Index 10 of 10
- Halcyon Home LLC — Hospice Care Index 10 of 10
- Hospice Austin — Hospice Care Index 10 of 10
- Embrace Hospice — Hospice Care Index 8 of 10
- Accentcare Hospice & Palliative Care - Austin — Hospice Care Index 10 of 10
- Gentiva — Hospice Care Index 10 of 10
All Medicare-certified hospices in Austin and Travis, Williamson and Hays counties
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Suncrest Hospice Medicare-certified?
Yes. Suncrest Hospice is certified by Medicare under provider number 971604 and has been since 2020.
What is Suncrest Hospice's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Texas average is 8.4.
How large is Suncrest Hospice?
It cares for about 202 patients on an average day.
