The Austin branch of a multi-state hospice provider, operating from an administrative office off Banister Lane in south Austin. The branch serves Travis, Bastrop, Williamson, Milam, and Burnet counties, providing nurse visits, chaplain and social work support, home health aides, respite care, and bereavement support.
The Austin address for Heart to Heart Hospice, 4009 Banister Lane, Suite 100, is labelled by the company itself as an administrative office. No care is delivered there. The Austin branch is one location within a multi-state operator with service areas across Texas, Indiana, Michigan and Oklahoma, including a separate San Marcos service area. Staff are described as living and working locally. The branch is certified by CHAP, the Community Health Accreditation Partner.
Care is provided wherever the patient calls home, which the company defines as a private residence, a residential facility, a contracted hospital or an inpatient facility. Published services include nurse visits for pain management and care coordination, hospice-trained chaplains and spiritual care coordinators, social workers, caregiver education in personal care and grooming, medications, supplies and equipment for comfort, home health aides and volunteers, and bereavement support for up to thirteen months after a death. A named specialty programme, Journey's End, increases visit frequency in the final days with the intent of a hospice worker being at the bedside at the time of death.
Respite care is offered, either to give a caregiver planned time away or during an urgent need. One caution for families: the page states its coverage twice and the two lists differ. A service-area box names Bastrop, Burleson, Lee, Llano, Robertson and Travis counties, while the body text names Travis, Bastrop, Williamson, Milam and Burnet. Anyone outside Travis or Bastrop should confirm coverage directly. The enquiry form states a hospice worker responds within 24 to 48 hours; the branch line is 512-707-2600.
Heart to Heart Hospice of Austin is a hospice provider at 4009 Banister Lane, Suite 100, Austin, Texas 78704, in Travis County. It can be reached at (512) 707-2600.
Location and contact
| Community | Heart to Heart Hospice of Austin |
|---|---|
| Care type | Hospice |
| Address | 4009 Banister Lane, Suite 100, Austin, TX 78704 |
| County | Travis County, Texas |
| Phone | (512) 707-2600 |
| Website | Official site |
- Current license status: TULIP LTC Provider Search (current license status)
- Inspection and deficiency history: Legacy LTC Provider Search (survey and deficiency history)
- To report a concern: HHSC Complaint and Incident Intake, 1-800-458-9858, Monday to Friday, 7 a.m. to 7 p.m. Central
Austin in context
Austin proper has the widest range of care levels in the metro and the widest range of prices with it. Central and west-side communities price toward the top of the market; north and northeast Austin is generally more moderate. Traffic is the practical constraint families underestimate — a community fifteen minutes away at 10 a.m. can be forty at six in the evening, and evening is when most visits actually happen.
Other hospice options near Austin
- Hospice Austin — Austin
- Halcyon Home — Austin
- Valerian Home Health — Round Rock
- Valerian Hospice — Round Rock
- Tranquility Hospice Care — Georgetown
- VITAS Hospice North Austin Office — Pflugerville
Listing details verified 2026-07-20 against the provider's own published information. We are not affiliated with this community and do not represent it. Details change — confirm directly before making a decision.