Choice Austin Homecare is a Medicare-certified home health agency based at 3724 Executive Center Drive, Bldg. 9 Suite 220 B in Austin, TX 78731. Medicare first certified it in 2015, 11 years ago. Medicare rates its quality of patient care at 4.5 out of 5 stars, above the Texas average of 3. Its strongest result against the Texas average is got better at walking or moving around; its weakest is flu shot status checked.
What is Choice Austin Homecare's Medicare record?
| Agency | Choice Austin Homecare |
|---|---|
| Address | 3724 Executive Center Drive, Bldg. 9 Suite 220 B, Austin, TX 78731 |
| Phone | (512) 637-1550 |
| Medicare provider number (CCN) | 747955 |
| Ownership | Proprietary |
| Medicare-certified since | 04/13/2015 |
How does Choice Austin Homecare score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Choice Austin Homecare. It is better than the Texas average on 7 and worse on 2.
| Measure | Choice Austin Homecare | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Started care on time | 96.5% | 96.9% | 96.6% | About the same |
| Got better at walking or moving around | 100% | 86.5% | 88.6% | Better |
| Got better at getting in and out of bed | 96.6% | 86.7% | 89.8% | Better |
| Got better at bathing | 98.2% | 88.8% | 90.7% | Better |
| Breathing improved | 97.8% | 87.4% | 91.5% | Better |
| Got better at taking medicines correctly | 94.8% | 86.5% | 88.3% | Better |
| Medication issues addressed on time | 87.2% | 94.9% | 94.4% | Worse |
| Flu shot status checked | 42.2% | 63.8% | 63.3% | Worse |
| Met expected function at discharge | 77.8% | 64.5% | 71.7% | Better |
| Falls with major injury (lower is better) | 0.4% | 1.1% | 0.9% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: got better at walking or moving around, met expected function at discharge and breathing improved.
Where it trails: flu shot status checked and medication issues addressed on time.
What do patients say about Choice Austin Homecare?
68% of surveyed patients said they would definitely recommend Choice Austin Homecare, based on 167 completed surveys. The Texas average is 80%.
| Survey question | Choice Austin Homecare | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Team gave care in a professional way | 83% | 90% | 89% | Worse |
| Team communicated well | 80% | 86% | 86% | Worse |
| Team discussed medicines, pain and home safety | 77% | 83% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 81% | 87% | 85% | Worse |
| Would definitely recommend the agency | 68% | 80% | 79% | Worse |
Do Choice Austin Homecare's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Choice Austin Homecare, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 74.5% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.3% |
| Preventable hospital stays during care | Same As National Rate | 10.3% |
Which home health services does Choice Austin Homecare provide, and which does it not?
Choice Austin Homecare reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Choice Austin Homecare? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Austin-area ZIP codes does Choice Austin Homecare serve?
Choice Austin Homecare tells Medicare it serves 67 ZIP codes in Austin and Travis, Williamson and Hays counties, out of 83 in total.
- 76530
- 76537
- 76574
- 78610
- 78613
- 78617
- 78619
- 78620
- 78626
- 78628
- 78633
- 78634
- 78640
- 78641
- 78642
- 78645
- 78652
- 78653
- 78660
- 78664
- 78665
- 78666
- 78669
- 78681
- 78701
- 78702
- 78703
- 78704
- 78705
- 78717
- 78719
- 78721
- 78722
- 78723
- 78724
- 78725
- 78726
- 78727
- 78728
- 78729
- 78730
- 78731
- 78732
- 78733
- 78734
- 78735
- 78736
- 78737
- 78738
- 78739
- 78741
- 78742
- 78744
- 78745
- 78746
- 78747
- 78748
- 78749
- 78750
- 78751
- 78752
- 78753
- 78754
- 78756
- 78757
- 78758
- 78759
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Choice Austin Homecare before starting care?
Ask how medication problems reach the doctor
When a medication problem was found, Choice Austin Homecare followed up with the doctor on time in 87.2% of cases (Texas average 94.9%). Ask who makes that call and how quickly.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve Austin, TX?
These Medicare-certified agencies are also based in or near Austin.
- Centerwell Home Health — 4.5 of 5 stars
- Home Therapy Austin — 4.5 of 5 stars
- Accentcare Home Health of Texas — 4 of 5 stars
- St. David's Healthcare at Home — 4 of 5 stars
- Carter Healthcare — 3.5 of 5 stars
- Accentcare Home Health of Texas — 4.5 of 5 stars
All Medicare-certified home health agencies in Austin and Travis, Williamson and Hays counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Choice Austin Homecare Medicare-certified?
Yes. Choice Austin Homecare is certified by Medicare under provider number 747955 and has been since 2015. Original Medicare pays certified agencies directly for covered home health care.
What is Choice Austin Homecare's Medicare star rating?
4.5 out of 5 for quality of patient care. The Texas average is 3. Its patient survey rating is 3 out of 5.
Does Choice Austin Homecare provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
