SoCo Village

Last verified: October 2026 against the HHSC directory and TULIP record.

License + contact information

Phone: (512) 522-5858 · Official site

Who operates SoCo Village, and how large is it?

SoCo Village is licensed to Soco Assisted Living LLC and managed by Jci Management LLC, with 129 licensed places in total, the 19th-largest of the 162 active assisted living licenses in the five-county Austin metro.

HHSC first licensed it on October 15, 2020, about 6 years ago. Ask what has been renovated and whether ownership or management has changed in that time, since the licensee and management company above are the current ones.

In south Austin near West Lake Hills, Barton Creek, and Bear Creek. Managed by JCI Senior Housing (the same operator as Buda Oaks and The Philomena). Offers assisted living plus a memory care neighborhood called The Retreat, and publishes FAC# 110472.

SoCo Village is at 3700 Payload Pass in south Austin, an area the operator describes as one of the city's most desirable neighbourhoods, close to West Lake Hills, Barton Creek and Bear Creek. It is managed by JCI Senior Housing, the same Austin-headquartered operator behind Buda Oaks and The Philomena in Kyle, and the site publishes FAC# 110472 in its footer.

Two care levels are offered: assisted living, with a 24-hour team providing individualized assistance for medication, transferring and personal care alongside housekeeping and laundry, and memory care in a specialized neighbourhood called The Retreat for residents living with Alzheimer's and dementia, described as relieving family caretaking duties in a secure, supportive setting. On-site outpatient therapy services are also available through the community.

Daily life is built around chef-prepared breakfasts, art classes, seated yoga, and outings to aquariums, museums and the Central Library, plus a fitness center and scheduled transportation for appointments and shopping. The operator displays local artists' work throughout the community. Tours are arranged at (512) 522-5858.

What does SoCo Village's Type B license mean for a resident?

SoCo Village holds a Type B license, which allows residents who need staff help to evacuate, need attendance at night or need help transferring, as long as they are not permanently bedfast.

Type B is the license most Austin-area communities hold, and it is the only one that can carry an Alzheimer's certification.

36 of its 129 licensed places (28%) are Alzheimer's-certified. That certified number is the cap on memory care residents, so ask how many of those places are open today and whether assisted living residents get priority when one opens.

What do Texas HHSC inspections show for SoCo Village?

The TULIP record lists 1 cited state violation for SoCo Village: 1 from health inspections and 0 from life safety code (fire and building) inspections, with the most recent inspection exiting on March 6, 2025. Each citation carries the date the facility corrected it.

These citations span 2025 to 2025. A citation is a finding that a rule was not met on the day of the visit, not a measure of overall quality, and every one listed here shows a correction date. What matters on a tour is whether the same kind of finding repeats, and what changed afterwards.

Has SoCo Village been fined or sanctioned by Texas HHSC?

Yes. TULIP lists 2 administrative penalties for SoCo Village, totalling $4,500, the most recent imposed on February 12, 2026.

Penalties are public because they are meant to be read. The useful question for the community is not whether it has ever been fined, but what it changed: ask the executive director to walk you through the most recent one.

Where is SoCo Village in Austin, and what else is licensed nearby?

SoCo Village is at 3700 Payload Pass, Austin, Texas 78704, in Travis County. The nearest other licensed assisted living building is Sodalis Austin, about 3.5 miles away.

Austin proper has the widest range of care levels in the metro and the widest range of prices with it. Central and west-side communities price toward the top of the market; north and northeast Austin is generally more moderate. Traffic is the practical constraint families underestimate — a community fifteen minutes away at 10 a.m. can be forty at six in the evening, and evening is when most visits actually happen.

Straight-line distances from HHSC geocodes; drive times are longer.

How does SoCo Village compare with other assisted living in Travis County?

At 129 licensed places, SoCo Village is 3.6 times the size of the median Austin-metro assisted living license (36 places) and holds about 3% of the 4,994 licensed places in Travis County's 74 facilities.

Size cuts both ways. A large campus usually means more amenities, a deeper staff bench and an on-site move from assisted living to memory care; it can also mean more residents per caregiver on a given shift and more inspection findings simply because there is more to inspect. Ask for the staffing ratio on the floor your parent would live on, not the building average.

What does assisted living cost near Austin?

SoCo Village does not publish its rates in the state record, and we do not estimate them. The best published benchmark is the 2025 CareScout Cost of Care Survey Texas median of $5,666 a month ($184 per day) for a private one-bedroom in assisted living, which is a statewide figure, not an Austin one.

Austin's rapid growth, competitive labor market, and newer inventory generally push local pricing above the Texas median. We do not publish an Austin-specific dollar figure because no primary source publishes one. Ask each community directly for a current all-in monthly quote.

CareScout does not survey memory care as a separate category, so no authoritative memory care median exists for Texas or for Austin. Any memory care price you see quoted online is an estimate, not survey data. Expect a certified memory care place to cost more than assisted living in the same building.

Ask for the base rent, the care-level fee your parent would be assessed at today, and what moves them to the next level, all in writing. See what senior care costs in the Austin area and how STAR+PLUS can cover assisted living services.

What should you ask on a tour of SoCo Village?

Bring questions built from the state record rather than the brochure: the record tells you where to push, and a good community answers them without hesitation.

1. The February 12, 2026 penalty cited 26 TAC §553.267(a)(3)(E)(ii). What changed afterwards, and who is responsible for it now?
2. Can I see the report from your most recent health visit visit and your plan of correction?
3. How many of your 36 Alzheimer's-certified places are open, and what is the overnight staff ratio inside the secured unit?
4. Which care needs would mean my parent has to leave, and how much notice do families get?
5. Is the management company the same one that was here two years ago, and how long has the executive director been in post?
6. Who administers medications, and are they a licensed nurse or a trained attendant?
7. What does the care-level assessment cost and how often is it repeated?

How do you verify SoCo Village's license yourself?

Search the TULIP LTC Provider Search by license number 308119; the record shows license status, capacity, inspection citations and any penalties, and it is free and public.

To report a concern about care, call HHSC Complaint and Incident Intake at 1-800-458-9858. For free, confidential advocacy for a resident, call the Capital Area long-term care ombudsman at 512-916-6054.

We are a free referral service and are not affiliated with this community. Licensing data is reproduced from Texas HHSC public records; confirm details directly before deciding.