The Pavilion at Great Hills is a Type A / Type B assisted living community licensed by Texas HHSC under license numbers 148415, 147858, with 165 licensed places (35 Alzheimer's-certified), at 11819 Pavilion Blvd, Austin, Texas 78759.
Last verified: October 2026 against the HHSC directory and TULIP record.
License + contact information
| Type A license | Type B license | |
|---|---|---|
| Licensing agency | Texas HHSC, Long-Term Care Regulation | Texas HHSC, Long-Term Care Regulation |
| Name on the state record | THE PAVILION AT GREAT HILLS | THE PAVILION AT GREAT HILLS |
| License number | 148415 | 147858 |
| HHSC facility ID | 104337 | 104336 |
| License type | Type A assisted living | Type B assisted living |
| Licensed capacity | 130 residents | 35 residents |
| Alzheimer's certification | Not certified | Certified, 35 residents (certificate 104202) |
| First licensed | June 3, 2010 | June 2, 2010 |
| Current license period | July 30, 2024 to July 30, 2027 | July 30, 2025 to July 30, 2028 |
| Status | Licensed (active) | Licensed (active) |
| Licensee | Chp Austin TX Tenant Corp | Chp Austin TX Tenant Corp |
| Management company | None listed | None listed |
| Most recent inspection exit | January 7, 2026 | January 6, 2026 |
| Enforcement record | 1 administrative penalty ($2,250 total), most recent January 14, 2025 | None reported in TULIP |
| State record | Open the TULIP record | Open the TULIP record |
Who operates The Pavilion at Great Hills, and how large is it?
The Pavilion at Great Hills is licensed to Chp Austin TX Tenant Corp, with 165 licensed places in total, the 18th-largest of the 162 active assisted living licenses in the five-county Austin metro.
HHSC first licensed it on June 2, 2010, about 16 years ago. Ask what has been renovated and whether ownership or management has changed in that time, since the licensee and management company above are the current ones.
What does The Pavilion at Great Hills' Type A and Type B license mean for a resident?
The Pavilion at Great Hills operates under two licenses: a Type A license for residents who can evacuate on their own and a Type B license for residents who need staff help to evacuate or attendance at night.
Two licenses on one campus usually means two buildings or wings. The practical benefit is that a resident whose needs increase can often move across the campus rather than across town. Ask which building your parent would start in and how a transfer between the two licenses is decided.
35 of its 165 licensed places (21%) are Alzheimer's-certified. That certified number is the cap on memory care residents, so ask how many of those places are open today and whether assisted living residents get priority when one opens.
What do Texas HHSC inspections show for The Pavilion at Great Hills?
The TULIP record lists 11 cited state violations for The Pavilion at Great Hills: 11 from health inspections and 0 from life safety code (fire and building) inspections, with the most recent inspection exiting on January 7, 2026.
| Inspection exit | Visit type | Finding (as written by HHSC) | Corrected |
|---|---|---|---|
| January 7, 2026 | Health Visit | The facility failed to prepare and serve therapeutic diets, as ordered by the resident's physician or as required by the service plan. | Not shown |
| January 7, 2026 | Health Visit | The facility failed to comply with Texas Food Establishment rules and local health ordinances and requirements. | Not shown |
| January 7, 2026 | Health Visit | The facility failed to follow sanitary dishwashing procedures and techniques. | Not shown |
| January 6, 2026 | Health Visit | The facility failed to ensure an auxiliary serving kitchen was equipped to maintain food temperatures, provided a handwashing lavatory, and that floors, walls, ceilings, counters and cabinets had non-absorbent smooth surfaces that could be routinely cleaned and sanitized | Not shown |
| January 6, 2026 | Health Visit | The facility failed to provide a safe and decent living environment. | Not shown |
| January 6, 2026 | Health Visit | The facility failed to post the required public notice stating that some resident rooms may be monitored electronically by devices that are concealed. | Not shown |
| January 6, 2026 | Health Visit | The facility failed to post an HHSC sign that specifies how complaints may be filed with HHSC. | Not shown |
| January 6, 2026 | Health Visit | The facility failed to post a copy of the most recent inspection report. | Not shown |
| January 6, 2026 | Health Visit | The facility failed to post the Resident Bill of Rights. | Not shown |
| January 6, 2026 | Health Visit | The facility failed to post the telephone number of the managing local ombudsman and the Ombudsman Program. | Not shown |
Showing the 10 most recent of 11 citations. The full list is on the TULIP record linked above.
These citations span 2026 to 2026. A citation is a finding that a rule was not met on the day of the visit, not a measure of overall quality; where no correction date is shown, ask the community for its plan of correction. What matters on a tour is whether the same kind of finding repeats, and what changed afterwards.
Has The Pavilion at Great Hills been fined or sanctioned by Texas HHSC?
Yes. TULIP lists 1 administrative penalty for The Pavilion at Great Hills, totalling $2,250, the most recent imposed on January 14, 2025.
| Imposed | Action | Amount | Rule cited and finding |
|---|---|---|---|
| January 14, 2025 | Administrative Penalty | $2,250 | 26 TAC §553.261(b)(1)(A): The facility failed to make arrangements for emergency care or transfer to an appropriate place for treatment. |
Penalties are public because they are meant to be read. The useful question for the community is not whether it has ever been fined, but what it changed: ask the executive director to walk you through the most recent one.
Where is The Pavilion at Great Hills in Austin, and what else is licensed nearby?
The Pavilion at Great Hills is at 11819 Pavilion Blvd, Austin, Texas 78759, in Travis County. The nearest other licensed assisted living building is Brookdale North Austin, about 0.8 miles away.
Austin proper has the widest range of care levels in the metro and the widest range of prices with it. Central and west-side communities price toward the top of the market; north and northeast Austin is generally more moderate. Traffic is the practical constraint families underestimate — a community fifteen minutes away at 10 a.m. can be forty at six in the evening, and evening is when most visits actually happen.
| Licensed community | City | Type | Beds | Memory care | Miles |
|---|---|---|---|---|---|
| Brookdale North Austin | Austin | Type B | 112 | Yes | 0.8 |
| Asher Point Senior Living of Austin | Austin | Type B | 44 | No | 0.9 |
| Arden Courts of Austin | Austin | Type B | 60 | Yes | 1.5 |
| Wholehearted Care Senior Living at North Austin | Austin | Type B | 16 | Yes | 2.4 |
| Clearwater at The Arboretum | Austin | Type B | 149 | Yes | 2.5 |
Straight-line distances from HHSC geocodes; drive times are longer.
How does The Pavilion at Great Hills compare with other assisted living in Travis County?
At 165 licensed places, The Pavilion at Great Hills is 4.6 times the size of the median Austin-metro assisted living license (36 places) and holds about 3% of the 4,994 licensed places in Travis County's 74 facilities.
| Measure (HHSC record) | The Pavilion at Great Hills | Austin metro / county context |
|---|---|---|
| Licensed places | 165 | median 36 |
| Alzheimer's-certified places | 35 | 84 of 162 metro licenses are certified |
| Cited violations in published inspection history | 11 | median 2 per license |
| Administrative penalties listed | 1 | 27 of 74 Travis County facilities have one or more |
Size cuts both ways. A large campus usually means more amenities, a deeper staff bench and an on-site move from assisted living to memory care; it can also mean more residents per caregiver on a given shift and more inspection findings simply because there is more to inspect. Ask for the staffing ratio on the floor your parent would live on, not the building average.
What does assisted living cost near Austin?
The Pavilion at Great Hills does not publish its rates in the state record, and we do not estimate them. The best published benchmark is the 2025 CareScout Cost of Care Survey Texas median of $5,666 a month ($184 per day) for a private one-bedroom in assisted living, which is a statewide figure, not an Austin one.
Austin's rapid growth, competitive labor market, and newer inventory generally push local pricing above the Texas median. We do not publish an Austin-specific dollar figure because no primary source publishes one. Ask each community directly for a current all-in monthly quote.
CareScout does not survey memory care as a separate category, so no authoritative memory care median exists for Texas or for Austin. Any memory care price you see quoted online is an estimate, not survey data. Expect a certified memory care place to cost more than assisted living in the same building.
Ask for the base rent, the care-level fee your parent would be assessed at today, and what moves them to the next level, all in writing. See what senior care costs in the Austin area and how STAR+PLUS can cover assisted living services.
What should you ask on a tour of The Pavilion at Great Hills?
Bring questions built from the state record rather than the brochure: the record tells you where to push, and a good community answers them without hesitation.
- The January 14, 2025 penalty cited 26 TAC §553.261(b)(1)(A). What changed afterwards, and who is responsible for it now?
- Can I see the report from your most recent health visit visit and your plan of correction?
- How many of your 35 Alzheimer's-certified places are open, and what is the overnight staff ratio inside the secured unit?
- Which care needs would mean my parent has to leave, and how much notice do families get?
- Who administers medications, and are they a licensed nurse or a trained attendant?
- What does the care-level assessment cost and how often is it repeated?
- Do you contract with STAR+PLUS for assisted living services, and how many residents use it today?
How do you verify The Pavilion at Great Hills's license yourself?
Search the TULIP LTC Provider Search by license number 148415, 147858; the record shows license status, capacity, inspection citations and any penalties, and it is free and public.
To report a concern about care, call HHSC Complaint and Incident Intake at 1-800-458-9858. For free, confidential advocacy for a resident, call the Capital Area long-term care ombudsman at 512-916-6054.
Related questions
We are a free referral service and are not affiliated with this community. Licensing data is reproduced from Texas HHSC public records; confirm details directly before deciding.
